Support

If a user is getting troubled with any technical problems when joining Math4K, he/she can come to “Support” section for unraveling those issues. The administrators of math4k.com are always willing to help all users because we want to bring you good time and convenience while you are using our services and playing games here. At present, there are several common problems and questions that the users usually wonder. Let’s check them out!

Does it cost money to play games and utilize services at Math4k?

Whether you are an official member or you haven’t registered any account yet, you are able to play games and use other services here without costing any cents.

What should I do if I see this notification “Click here to download Plugin” when playing games?

When you can’t play games and a notification saying “Click here to download plugin” keeps popping up or you only see a white screen, this could be because of your Internet browser that hasn’t been supported to play games. To fix this problem, you need to download one of following programs. Click the notification or follow one of these links:

Adobe Flash Player: http://get.adobe.com/flashplayer/

Shockwave Player: http://get.adobe.com/shockwave/

How do I register my account?

To register an account on Math4k.com, you need to fill in a register form and give out your personal information, such as:

  • Username: You need to input a username and you will use this name when logging in.
  • Email address: Input your email address to register. You need to note that the email address you type has to be accurate.
  • Password: Type your password
  • Retype the password: You need to type your password again to confirm

When you're done filling in the form, you need to click “Register” button, and then, you have to go to your Email address to activate your account. After that, you can go back to the homepage of the game, then log in Math4K.

What rights do I have when I become a member of Math4k?

Your score will be saved and you will be able to battle against other gamers on Leaderboard. You can even make friends all over the world, talk to other gamers or share your gaming experiences. 

How can I change my Avatar?

Your avatar will be displayed at a “personal information” section. If you want to change your Avatar, you need to follow these steps:

  1. Go to math4k.com
  2. Log in to your account and the password that you have registered
  3. Click your account located at the right corner of the screen, and you will be brought to “Information User” section
  4. Select “Edit your Profile
  5. Now you need to select “Choose file” section, select your new avatar, then click “Upload avatar

If you want to search for games at Math4K, you need to input the name of the game into a “search games” bar location at the right corner of the homepage then find the game that you want. 

How can I change my password?

To change your password, you must follow these steps:

  1. Log in with the account and password that you have registered
  2. Select your account, then go to “Edit your profile” section
  3. After that, you need to fulfill several personal information, such as location, interests, about me, website, then type your new password
  4. Click “Save Changes” when you are done

Why can’t I log in? How can I find my username and password again?

The reason that you can’t log in using your account is probably because you input the wrong username, wrong password. If you are in this case, you need to begin taking back your password.

  • Select “Login/Register” section at the right corner of the homepage
  • Select “Forgotten your password” then type your “email address”
  • Click “Send reset email

Math4K will send an email to your email address. Then, you can take back your username and password in your email.

Am I able to download games from Math4k to my computer?

Not available.


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